Privacy Policy

Last Updated: April 12, 2025

1. Introduction

At TraderMosaic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect and store minimal personal information, specifically:

  • Email Address: Used for account login, communication, and notifications.
  • Password: Stored in encrypted form to secure your account.
  • Usage Data: Information about how you interact with our platform, including pages visited and features used.

We do not store complete payment information. All payment processing is handled securely through Stripe, our third-party payment processor.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send notifications, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as Stripe for payment processing).
  • Legal Requirements: We may disclose your information where required by law, governmental request, or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information. Your password is stored in encrypted form, and all connections to our website are secured using SSL encryption. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the right to access, correct, or delete your personal information. You can manage most of your information through your account settings. For additional assistance, please contact us at privacy@tradermosaic.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service integrates with Stripe for payment processing. When you make a payment, you provide your payment information directly to Stripe, which operates under its own privacy policy. We recommend reviewing Stripe's privacy policy to understand how they process your payment information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tradermosaic.com.

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